The Omnico Commerce Software Suite enables brands to create exciting and consistent experiences across all touch-points
Define, visualise and build consistent and compelling customer journeys
Engage in meaningful ways to build brand loyalty
Source merchandise intelligently and never lose another sale
Common transactions on-line, on-mobile, on-location
The Omnico Retail Gap Barometer
What is the Retail Gap Barometer
The Omnico Retail Gap Barometer was created to chart the gap between consumers shopping expectations in an omni-channel world, and the reality of the experience they receive.
The everyday use of multiple brand touch-points means that shoppers now expect to be able to channel-hop between online and physical stores whilst enjoying the same retail experience.
Shoppers are demanding more ways to purchase and interact with a retailer, expecting greater product availability than ever before, more relevant information about products that may interest them, and quick and convenient ways of shopping, collecting and returning.
For retailers today, not only must they navigate the myriad of channels and touch-points now expected, but they must ensure they do so in a seamless way, portraying the same brand experience across each.
A suite of service packages to provide peace of mind that each system and product is secure, resilient and dependable.
IBM 4690 Development
As of Monday 24 October 2016, Omnico’s US offices will be using Marathon Deployment to fulfill all hardware repairs. The repair facility is based in Fort Worth, Texas, and will now receive all online RMA (return merchandise authorisation) forms received by customers to complete hardware repairs. One of the key benefits of using Marathon is[…]
By David Cull, Managed Services Product Owner The advent of affordable technology is changing the way businesses of all sizes and industries operate. With the creeping commoditisation of the IT industry away from high capex, towards a more dynamic, competitive opex model, the ‘as-a-service’ or ’managed service approach’ has meant companies have had to rethink their[…]
By: Simon Towner, Creative Director of Omnico Group After many years of decline and as some so decisively put it, the ‘death of the high street’ due to statistics claiming that more than 10 per cent of high street stores across the UK now lie vacant, it is reassuring to witness its re-invention. The British[…]
There has been a lot of debate in recent weeks on the acquisition of Twitter. Here Omnico writes for Blooloop on why Disney should purchase the social media platform. At first glance it may indeed seem an odd pairing; like Mickey Mouse having Darth Vadar round for tea. But from a future theme park visitor[…]