Omnico is the only vendor that provides a single, seamless platform for retail, loyalty, entitlements, ticketing, stock and food and beverage, ensuring a frictionless and immersive customer experience.
This enables leading global brands in retail, hospitality and destination environments to strengthen their customer relationships and grow revenue by delivering an innovative, joined up customer experience across all touch points and channels. We provide a complete solution that incorporates software, hardware, and managed services and support, globally.Read More
For over 25 years Omnico has been trusted by leading global brands to drive innovations in the shopping and guest experience with its proven omni-channel engagement and transaction solution. Omnico’s leading software platform drives what is now known as “The Experience Economy”.
Thousand customer touch-points that connect to our software
Million transactions processed by our software every day
Out of the top 11 international park and resort operations chose Omnico
Countries where our software is deployed
Million memberships to loyalty schemes held by our software
Million guests interact with our software annually
Over 120,000 touch-points and counting
Over 15 million transactions every day
Clientelling iPAD technology in Asia from our UK based cloud
The largest grocery chain in Denmark
The international brand leader in high-end fashion
Used by the highest volume quick service restaurant on the planet
Years of solution expertise in global destination, retail, hospitality and hotel brands
of out of the top 11 International park & resort operators choose Omnico
Thousand visitors served in a single park on a busy day
Million transactions processed in one resort on one day
deployed across one theme park organisation
Keep up to date with our latest news, press releases and insights across retail and destination sectors around the globe.
75% of UK theme park visitors say queuing is biggest frustration
Queuing for rides and attractions is biggest bugbear as Britons demand greater convenience from visits. Three quarters (75%) of UK consumers say queuing for rides and attractions is the chief frustration whenever they visit a theme park, a survey by Omnico has found. Queuing to order food and drink is the next biggest gripe, chosen...
81% of US theme park visitors want interactive maps
US consumers believe interactive guidance technology will make theme park visits easier than ever. 81% of US consumers want interactive maps to help make their theme park visits more convenient, a survey by Omnico has found. Another 76% want smartphone apps to give them updates, notifying them, for example, when their rooms are ready,...
97% of Chinese visitors embrace future tech for shopping in theme parks
54% want to use virtual reality so they can see how they look in clothing 97% of consumers in China want to use futuristic technology when they go shopping in theme parks, research by Omnico has found. 54% want to use virtual reality (VR) headsets so they can see how they might look wearing clothing …
PwC launches report on the UK attractions industry – references Omnico research
Recently PwC (PricewaterhouseCoopers – the leading analyst firm) launched a report analysing the changing UK attractions industry and the key market drivers affecting it. In the report it outlined the three key inter-linking themes: embracing technology, broadening the appeal and evolving the offer. For Omnico of course, technoloyg...