The Omnico Commerce Software Suite enables brands to create exciting and consistent experiences across all touch-points
Define, visualise and build consistent and compelling customer journeys
Engage in meaningful ways to build brand loyalty
Source merchandise intelligently and never lose another sale
Common transactions on-line, on-mobile, on-location
The Omnico Retail Gap Barometer
What is the Retail Gap Barometer
The Omnico Retail Gap Barometer was created to chart the gap between consumers shopping expectations in an omni-channel world, and the reality of the experience they receive.
The everyday use of multiple brand touch-points means that shoppers now expect to be able to channel-hop between online and physical stores whilst enjoying the same retail experience.
Shoppers are demanding more ways to purchase and interact with a retailer, expecting greater product availability than ever before, more relevant information about products that may interest them, and quick and convenient ways of shopping, collecting and returning.
For retailers today, not only must they navigate the myriad of channels and touch-points now expected, but they must ensure they do so in a seamless way, portraying the same brand experience across each.
A suite of service packages to provide peace of mind that each system and product is secure, resilient and dependable.
IBM 4690 Development
This week our Retail Gap Barometer report was featured online and in print with City A.M., London’s leading free business newspaper. Read the online article here: www.cityam.com Evolve or die: The high street is not dead but it must shape up fast to lure shoppers Reports on the impending death of the high street may[…]
Last week Omnico launched it’s Retail Gap Barometer report (you can download the report here: www.retailgap.com) revealing that 96% of consumers say that retailers don’t know what they want! But what do consumers in Manchester, London and Scotland say? Manchester: 79% of Mancunians have experienced some form of frustration when shopping; from the lack of options on[…]
Omnico provides its customers with a suite of service packages designed to provide peace of mind that each of our systems and products that underpin retailer and resort destinations is secure, resilient and dependable. This month Omnico has further enhanced this offering with the appointment of David Cull to Managed Services Product Owner. David will[…]
New research points to inconsistencies in the shopping experience across channels and an inability to fulfil customer orders Only 4% of consumers believe retailers know what they like when shopping via a particular channel, but this could be improved if retailers embraced a consistent and coherent omnichannel strategy, a survey by Omnico has found. The[…]