• Basingstoke

    Omnico Head Office
    Ground Floor
    200 Cedarwood
    Crockford Lane
    Chineham Business Park
    Basingstoke
    RG24 8WD

    T: +44 (0)1256 365150

  • Paris

    Omnico CCS
    77
    Avenue Aristide Briand
    94110
    Arcueil

    T: +33(0) 143 200505

  • Orlando

    Omnico Office
    5401 South Kirkman Road
    Suite: 243
    Orlando, FL 32819

    T: +44 (0)1256 365150

  • Atlanta

    Omnico Office
    3335 Breckinridge Blvd
    Suite 120
    Duluth
    GA 30096
    USA

    T: +44 (0)1256 365150

  • Raleigh

    Omnico Office
    Spring Forest Road, Suite 125
    3100 Raleigh, North Carolina
    27616
    USA

    T: +44 (0)1256 365150

  • West Malling

    ClarityLive for Leisure
    60 Churchill Square
    Suite 1, Kings Hill
    West Malling, Kent
    ME19 4YU

    T: +44 (0)1732 525870

  • Sunbury-on-Thames

    Cyntergy
    33 Hanworth Road
    Sunbury-on-Thames
    Middelsex
    TW16 5DA

    T: +44 (0)1932 778 000

  • Eastleigh

    Omnico Office
    Stoneham Gate
    Stoneham Lane
    Eastleigh
    SO50 9NW

    T: +44 (0)1256 365150

Icon

Solutions

Omnico is unique in having extensive experience in providing solutions for global destination and retail brands.

Our Omnico Commerce suite of products is used to orchestrate shopper and visitor experiences, designing and deploying complex customer journeys and interactions across touchpoints in retail, food and beverage, entertainment, hospitality, loyalty, ticketing, entitlements, hotel and more.

Our easy to use interface makes creation and management of these journeys simple, as our business rules engine plugs the required workflows back into the relevant systems automatically.

View below a selection of these journeys, filtered by sector.

PRODUCT PAGE SERVICE PAGE

Click on a sector to filter the journeys, then choose a particular guest or shopper journey to view more detail

Frictionless Experience

Use IoT media, such as RFID wristbands or mobile apps, to guide visitors through their cashless and frictionless experience.

Location Based Selling

Parks and Resorts can use Wifi and/or beacons with their mobile app to boost guest interaction and sales.

Entitlements

A package of different options such as meal packages and multi-day tickets that visitors can choose in advance to make up their overall holiday.

Hotel Integration

Use a single mobile app to cover the entire guest experience from the parks to restaurants and hotels.

Pre-Booking and Virtual Queuing

Use the mobile app or kiosks to pre-book meal packages and prevent queuing for a table or food.

Order Ahead

Encouraging guests to order their food & beverages ahead enables destinations to improve operational efficiency and throughput, and enhance the visitor experience.

Photo System Integration

Capture visitor experiences in key locations such as on rides and sell them their photos and photo printed merchandise.

Find and Fetch

Provide a single view of all stock for sales associates (and customers), whether in-store, in other stores, or in the warehouse.

Seamless Experience

Use multiple technologies in-store, such as tablets and RFID beacons, to provide an omni-channel experience.

Channel Hopping

Regardless of the channel or device, provide customers with a seamless brand experience.

Say Yes To The Sale

Find available stock for the customer wherever and ensure they receive it however best suits them.

Pick, Pack and Despatch

Complete order fulfilment regardless of how the customer orders a product and wants to receive it.

Frictionless Experience

Use IoT media, such as RFID wristbands or mobile apps, to guide visitors through their cashless and frictionless experience.

Location Based Selling

Parks and Resorts can use Wifi and/or beacons with their mobile app to boost guest interaction and sales.

Entitlements

A package of different options such as meal packages and multi-day tickets that visitors can choose in advance to make up their overall holiday.

Hotel Integration

Use a single mobile app to cover the entire guest experience from the parks to restaurants and hotels.

Pre-Booking and Virtual Queuing

Use the mobile app or kiosks to pre-book meal packages and prevent queuing for a table or food.

Order Ahead

Encouraging guests to order their food & beverages ahead enables destinations to improve operational efficiency and throughput, and enhance the visitor experience.

Photo System Integration

Capture visitor experiences in key locations such as on rides and sell them their photos and photo printed merchandise.

Find and Fetch

Provide a single view of all stock for sales associates (and customers), whether in-store, in other stores, or in the warehouse.

Seamless Experience

Use multiple technologies in-store, such as tablets and RFID beacons, to provide an omni-channel experience.

Channel Hopping

Regardless of the channel or device, provide customers with a seamless brand experience.

Say Yes To The Sale

Find available stock for the customer wherever and ensure they receive it however best suits them.

Pick, Pack and Despatch

Complete order fulfilment regardless of how the customer orders a product and wants to receive it.

Contact Us

Please fill in the details below, we will contact you shortly in regards to your request.

Contact Us

Please fill in the details below, we will contact you shortly in regards to your request.