Omnico is the only vendor that provides a single, seamless platform for retail, loyalty, entitlements, ticketing, stock and food and beverage, ensuring a frictionless and immersive customer experience.
Deployed by 7 of the top 11 global theme parks, Omnico enables destinations to bring their retail, food & beverage and ticketing transactions together in one unified digital platform.
We make it simple to deliver the complex visitor journeys and personalised smart engagement that make guests spend more and return more often.Make Your Park Smart
Omnico provide solutions to leading global hospitality brands, enabling them to deliver integrated physical and digital experiences from a single digital platform.
Users can design and deploy complex customer journeys and smart engagement with ease, and can seamlessly harness existing environments, so no need to rip and replace your key business systems.Smart Solutions Start Here
Omnico’s unified digital platform allows store environments to speak to a single transaction and engagement engine to manage loyalty and promotions, source stock and complete the sale.
We enable retailers to embrace smart engagement for highly targeted and personalised interactions, and make designing and deploying complex customer journeys simple.Discover Your Future Store
Keep up to date with our latest news, press releases and insights across retail and destination sectors around the globe.
Why smart engagement is a true springboard for theme parks
By Steve Thomas, CTO, Omnico Once the Cinderella of destination and theme park infrastructure, point-of-sale (POS) technology has been transformed by cloud-based advances, mobile device evolution and digital transformation. However, many parks are still being held back by outdated POS systems that restrict the options for visitors, cause...
Cutting the Queue
Reducing queueing time is a major challenge for many retailers, with today’s time-poor consumers expecting a fast and convenient service for every type of purchase, whether it’s online shopping on Amazon or doing the weekly food shop. Concepts like the Amazon Go store are the gold standard of customer experience driven by technology,...
Omnico Named as Top 10 POS Provider 2018
We’re delighted to have been named a top ten POS provider in 2018 by Retail CIO Outlook.The list is designed to help CTOs, CIOs and CEOs choose the right provider for their needs, no easy task in today’s busy marketplace. The panel, comprised of CEOs, CIOs, VCs, industry analysts and the Retail CIO editiorial board, …
Embracing apps to deliver the experience guests expect
Making apps deliver substantial value to visitors and operators alike is simple with advanced digital platforms that unify all customer touch-points, transactions and engagements. By Steve Thomas, CTO, Omnico Apps are now built in to the way so many of us live.,/strong> We depend on them to make everything easier from shopping, to seeing...