• Basingstoke

    Omnico Head Office
    Ground Floor
    200 Cedarwood
    Crockford Lane
    Chineham Business Park
    Basingstoke
    RG24 8WD

    T: +44 (0)1256 365150

  • Paris

    Omnico CCS
    77
    Avenue Aristide Briand
    94110
    Arcueil

    T: +33(0) 143 200505

  • Orlando

    Omnico Office
    5401 South Kirkman Road
    Suite: 243
    Orlando, FL 32819

    T: +44 (0)1256 365150

  • Atlanta

    Omnico Office
    3335 Breckinridge Blvd
    Suite 120
    Duluth
    GA 30096
    USA

    T: +44 (0)1256 365150

  • Raleigh

    Omnico Office
    3100 Spring Forest Road, Suite 125
    Raleigh, NC 27616
    USA

    T: +44 (0)1256 365150

  • West Malling

    ClarityLive for Leisure
    60 Churchill Square
    Suite 1, Kings Hill
    West Malling, Kent
    ME19 4YU

    T: +44 (0)1732 525870

  • Sunbury-on-Thames

    Cyntergy
    33 Hanworth Road
    Sunbury-on-Thames
    Middlesex
    TW16 5DA

    T: +44 (0)1932 778 000

  • Eastleigh

    Omnico Office
    Stoneham Gate
    Stoneham Lane
    Eastleigh
    SO50 9NW

    T: +44 (0)1256 365150

Legacy POS Solutions

For over 25 years Omnico has been helping major retailers and resort organisations enhance the capability of their existing Point-of-Sale (POS) systems.

We understand that today’s independent retailers running solutions such as Toshiba 4690 need to find new ways to enhance the customer experience and remain competitive in the face of global retailers and an ever-challenging market.


We enable retailers to take advantage of the latest customer engagement technologies, while remaining on their existing infrastructure and systems. As a Toshiba Global Commerce Solutions Diamond Business Partner, we have years of experience developing and delivering industry proven POS solutions based on and around Toshiba Global Commerce software.


With experience with retailers from general merchandise and fashion, to FMCG, convenience stores, grocers, pharmacies and beyond, we have tailored solutions to meet the needs of each sector.

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Products

Select a product

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

Refund Management

Easily enable online returns in-store, eliminate fraud on receipted returns, and manage non-receipted returns with our Refund Management solution.

  • Once an item is returned, it is marked & can’t be returned again
  • Search by tender using credit card or membership ID
  • Allows management of non-receipted returns
  • Non-receipted returns can be tracked via velocity codes
  • Interfaces with CRM (Customer Relationship Management systems) to identify high value customers to avoid Customer Service issues
  • Configurable thresholds for Manager override
  • Provides tracking / audit options of non-receipted returns.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

E-receipts

Omnico enables brands to provide a digital E-receipt for customers.

E-receipts provide a simple solution that allows the retailer to capture the customer email address, and use this to provide personalised engagement.

This can include recommendations, loyalty points, new product information and offers, targeted promotions, and customer specific coupons, all provided as part of the receipt.

E-receipts can be activated manually or be automated by default, and work on both fixed POS and MPOS.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

Self-Scan & Self-Checkout

For retailers everywhere line-busting is becoming ever more important to ensure satisfaction and efficiency.

Meanwhile consumers now expect to use their mobile devices across all aspects of their daily life.

Omnico’s software enables retailers to implement self-scan and self-checkout apps. The apps allow customers to scan a product using their mobile device, then skip the till line by paying automatically through that device, which is linked directly to their dividend, bonus wallet, or credit / debit card.

Electronic e-receipts are then available to the customer in near-real time within the app.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

New Acquisitions

Omnico make it simple to bring data from a wide range of POS systems together, and synchronize it into a uniform format, ready to be used by the receiving systems.

Whether you have acquired a company to extend your offering, or you already have a mixed estate, you are likely to face the challenge of data coming from multiple disparate systems in different formats.

In addition to the TLOG and other data, AgileData can pull terminal proof-of-balance (POB) files to validate that the totals supplied throughout the day match the end-of-day totals of the POS controller.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

Loyalty & Promotions

Our omniEngage solution gives a single view of customers, price and promotions across all channels.

It allows retailers to target and reward their customers with loyalty programs and promotional campaigns based on criteria such as behaviour-over-time, purchase history and discrete customer segments.

Rewards and special offers can be provided to customers in multiple ways, including loyalty program points, e-dividends, gift cards, digital or physical coupons, savings clubs, staff allowances, experiences, etc.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

Real-time Journal

Our Electronic Journal Enterprise capabilities include store specific reporting, searching, and analysis.

Omnico supports viewing actual transaction receipt data in digital form, and can transform, duplicate, and export transaction data in any required format per customer request, including as a digital receipt.

To view more information on the integration with the full Omnico Commerce suite of products please click here

Omnico’s solutions enable you to harness your existing POS infrastructure to deliver the latest in customer experience technologies.

Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.

Agile Data

AgileData, Omnico’s Enterprise Data Management tool, provides the backbone for a wide range of retail solutions.

It is simple to use and provides a wide variety of critical functions to make bringing multiple POS applications together in a seamless way:

  • A single view of data

    – standardisation of data across formats across multiple POS systems, with reliable real-time deliery of transactional data and intelligent analytics to provide a single view of the customer, stock and orders across all channels.

  • Simplified Management

    – accurate delivery of price and product updates, centralised returns management and digital receipts and the ability to make changes to store systems without interrupting dataflows.

  • Easy integration

    – POS and receiving system integrations, seamless and configurable integration into existing infrastructure and API configuration tool to process other touch-point transactions.

  • Peace of mind

    – monitoring and alerting of dataflow issues for rapid response, secure communication between the retailers’ head office, stores and commercial partners, and high performance and through-put.






To view more information on the integration with the full Omnico Commerce suite of products please click here

Services

Select a service

Our developers are subject matter experts, ensuring that you are in safe hands throughout.

The Omnico services team broadens and strengthens the value of existing POS solutions by integrating our Omnico Commerce solutions as well as 3rd party vendor solutions into existing POS solutions infrastructure.

Service Offering

We enable our customers to dramatically extend the life of their systems without missing out on the latest technologies and applications.

We provide training for Toshiba applications, as well as consulting services to help customers as they develop their roadmap. Other services aimed at enhancing existing POS solutions include:

  • Software enhancements and new extensions
  • Store integration
  • Mobile, EMV and PCI payment solutions
  • Third party application integrations
  • Release and deployment management
  • Operating system and application upgrades
  • Hardware upgrades, security cameras, and a whole range of flexible services
  • Support and maintenance for a wide range of applications (ACE, SA, GSA, CDSA, SSA, CHEC, etc.).

Our developers are subject matter experts, ensuring that you are in safe hands throughout.

The Omnico services team broadens and strengthens the value of existing POS solutions by integrating our Omnico Commerce solutions as well as 3rd party vendor solutions into of existing POS solutions infrastructure.

Managed Services

Our Managed Services are designed to provide you with the ultimate peace of mind and a fully managed service solution. They begin with omniRun, our Cloud-based, enterprise class solution that provides IT systems management, remote monitoring and network security across your estate.

Further Managed Service modules can be added as required to create a tailored support package to meet your exact needs.

OMNICO MANAGED SERVICES:

Omnico solutions enhance and modify the functionality of the Toshiba 4690 POS applications including:

  • SurePOS ACE
  • General Sales Application
  • Chain Sales Application
  • Chain Drug Sales Application
  • Supermarket Application
  • Specialty Store Application
  • StoreFlow

Our programmers have many years of experience and cover languages including:

  • 4690 ACE, SA, CDSA, GSA
  • C, C#, C++
  • Java/Unix
  • Windows
  • PCI Compliance
  • ARTS Data modeling
  • EMV

Legacy POS Customers

Over the years, we have received a wide range of requests for solutions, which have led to our extensive software, support and services portfolio. Here are just a few examples of those solutions in action:

Decrease Transaction Times

Decrease Transaction Times

THE CUSTOMER A discount sporting goods chain in the United States, with more than 290 stores. THE CHALLENGE This customer requested a mobile handheld solution to help reduce transaction times and...

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Decrease Transaction Times

THE CUSTOMER

A discount sporting goods chain in the United States, with more than 290 stores.

THE CHALLENGE

This customer requested a mobile handheld solution to help reduce transaction times and customer throughput during seasonal sales and holiday periods.

THE SOLUTION

Omnico developed a line-busting solution that includes the ability to accept credit cards, and the provision of e-receipts.

This has allowed the chain to decrease the transaction times and increase customer satisfaction.

Release Management

Release Management

THE CUSTOMER A Tier 1 supermarket retailer in the United States, with more than 2,200 stores. THE CHALLENGE This customer was having issues coordinating releases from several vendors and consolidating...

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Release Management

THE CUSTOMER

A Tier 1 supermarket retailer in the United States, with more than 2,200 stores.

THE CHALLENGE

This customer was having issues coordinating releases from several vendors and consolidating them into a single package. In addition, the documentation included with the releases needed to be updated and consolidated into one, easily understood document.

THE SOLUTION

Omnico dedicated a team for release management, which included a technical writer/coordinator, programmer and QA/ tester. As needed, other members of the Omnico staff were called upon for additional assistance as more complex projects were developed.

Extending the life of POS systems

Extending the life of POS systems

THE CUSTOMER A hybrid drug store and retail chain in Canada, with more than 80 stores. THE CHALLENGE This customer was utilizing a legacy solution stack of Toshiba Products, which dates back to...

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Extending the life of POS systems

THE CUSTOMER

A hybrid drug store and retail chain in Canada, with more than 80 stores.

THE CHALLENGE

This customer was utilizing a legacy solution stack of Toshiba Products, which dates back to 1989.

They needed partners to provide innovative ways to enhance their existing solution to meet their growing business needs and ever changing industry trends, without the need to ‘rip and replace’.

THE SOLUTION

Omnico has supported the customer since 1998 to extend the life of their supermarket application. As their business has grown and demands have increased, Omnico has responded with solutions to meet their needs, including EMV, P2PE, Gift Cards, Loyalty and Centralized Returns Management.

Personalized promotions

Personalized promotions

THE CUSTOMER A Tier 1 supermarket retailer in the United States, with more than 2,000 stores. THE CHALLENGE This customer wanted to track their customer’s visits and purchases over a period of time...

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Personalized promotions

THE CUSTOMER

A Tier 1 supermarket retailer in the United States, with more than 2,000 stores.

THE CHALLENGE

This customer wanted to track their customer’s visits and purchases over a period of time and provide rewards based on these behaviours, with the goal of increasing basket size and visit frequency.

THE SOLUTION

The Omnico promotions engine was used to track each customers’ spending and visit habits, and reward them with promotions based on behaviour-over-time.

The qualifying criteria can be based on the number of transactions and/or total spend within a specified timeframe, and can also be limited to selected qualifying items.
As soon as the customer met the promotion criteria, they were notified during the transaction, and provided with a $ off coupon, a % off coupon, or a free item at the till point.

Collect, aggregate and standardize data

Collect, aggregate and standardize data

THE CUSTOMER A Tier 1 supermarket retailer in the United States in the top 100 on the Fortune 500 list. THE CHALLENGE This customer owns several different supermarket brands, running various types of...

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Collect, aggregate and standardize data

THE CUSTOMER

A Tier 1 supermarket retailer in the United States in the top 100 on the Fortune 500 list.

THE CHALLENGE

This customer owns several different supermarket brands, running various types of POS system. However, they did not have a way to integrate the sales data from each brand into a centralised system, forcing them to manually process reports.

THE SOLUTION

Omnico provided the AgileData solution, a configurable tool that can process transactional data streams from any POS system, with a transaction log, and parse data to a customer’s centralised database for analytics and reporting.

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